Capture
The right agent, for a reason you can see.
Property Finder, Bayut and WhatsApp leads land in Pool, Queues or New, deduplicated, and go to an agent by language, workload and who is in the office. Every pick is in the assign log.
- Rotations by language, load and office presence
- Duplicates merge into the existing lead and tag it hot
- Every assignment records who was considered and why one won
- Agents can claim from Pool with a daily cap, contacts hidden until taken












